Summary
Yusen Logistics is a global supply chain logistics company that provides ocean and air freight forwarding, warehousing, distribution services and supply chain management. Operating services across 733 distribution centres and 47 countries and regions, it requires careful planning with a degree of flexibility to effectively and efficiently deliver successful client outcomes. Yusen needed a solution to deliver enhanced value for money and ROI, whilst boosting cross-team collaboration on projects to deliver improved outcomes for clients. Yusen turned to Pin Supply Chain to realise these goals, whilst working with a provider in CACI that offers consultancy services to support project work.
Company size
10,000+
Industry
Transportation and Logistics
Services used
Products used
Challenge
Improve flexibility and accessibility across teams to enable more collaborative, scalable project delivery
Keep pace with increasing service demand by streamlining processes and boosting modelling output
Maximise return on investment from existing software by driving greater value, utilisation, and cost efficiency
Find increased flexibility and efficient responses in the face of international transport, storage and capacity constraints
Provide robust, evidence-based insights to strengthen bid responses, supporting new business wins and client retention
Solution
International logistics requires careful planning and a fair degree of flexibility in meeting client demands. Yusen Logistics needed to optimise its networks to deliver more transparently, with improved performance and consistency.
Pin Supply Chain from CACI is used by Yusen Logistics to gain a data-driven solution that underpins its operations.
Pin Supply Chain supports Yusen Logistics in understanding and operating its delivery routes, understanding where clients’ products are in real-time, offering innovative solutions to clients in the face of challenging demands and making best use of its network of distribution centres and transport solutions.
Having gone live with Pin Supply Chain in March 2025, Yusen Logistics has deployed it across its sites and team of over 30,000 employees to increase collaboration and oversite of its operations. The data from the system provides empirical evidence for new bids and client retention, supporting Yusen in expanding its international operations.

Results
Pin Supply Chain has offered Yusen a cost-effective solution to meet its needs. Previously, Yusen was using a broader system with a large monthly subscription cost. Pin Supply Chain offers all the functionality it needs in a more tailored solution.
When strategic project demands outweigh the resource capacity within Yusen, they are able to tap into CACI’s consultancy services to support with workload.
Using Pin Supply Chain, Yusen’s team designs, implements and measures integrated supply chain solutions for their clients and prospects. They support them through optimising logistics networks with activities such as centre-of-gravity analysis, finding optimal cross-dock locations and network analysis.
Pin Supply Chain gives Yusen’s Solution Design function one shared modelling environment across teams, enhancing cross-team collaboration on multiple projects simultaneously.

