CACI’s logistics solutions now include a new generation of final mile location intelligence designed to help delivery operators navigate more accurately and efficiently during the final metres of a delivery journey.
Built using patented technology and robust real-world delivery data, this innovative new product provides two critical data points for every delivery address: the precise delivery entrance and the optimal parking location.
Together, these data points guide drivers to the right place, reducing uncertainty, improving route planning accuracy and enabling more precise dwell time calculations. For organisations operating at scale, even small improvements in final mile efficiency can deliver substantial operational and commercial benefits.
The challenge with traditional address-based delivery
Traditional address-based delivery is designed to locate a building, not necessarily an entry point for a delivery. As delivery networks become increasingly complex and customer expectations continue to rise, this gap creates challenges for drivers and customers alike.
This can be particularly ineffective in locations such as:
- Buildings with multiple entry points
- Large complexes
- Newly developed areas, where the address alone lacks the precision necessary for a smooth final delivery
- University campuses
- Hospitals
- Gated estates
In these environments, drivers can spend valuable time searching for suitable parking, locating the correct entrance or navigating complex access arrangements. As a result, delivery times increase and route optimisation is compromised, affecting service levels and operational efficiency.
What difference will this make for last mile delivery?
Exceptional location accuracy
Through rigorous testing against other major available data sources, this new solution has demonstrated an exceptional level of accuracy. By helping drivers consistently reach the correct destination faster, route performance improves and delivery schedules become more achievable.
Two data points for every delivery location
Traditionally, only one data point per delivery address could be supplied. CACI’s new final mile location data provides two:
- Building entrance to help drivers identify the correct entry point for delivery
- Best parking location to help drivers reach the optimal parking spot prior to completing the final stage of the journey.
In combination, these two data points help drivers complete deliveries more efficiently while enabling more accurate dwell time calculations. This creates a more realistic understanding of how long deliveries take and enhances route planning across fleets.
How is the data created?
The intelligence behind this solution is built using patented technology integrated into delivery applications used by many providers. The technology detects various elements, including the type of movement of the device and the strength of mobile signal. This enables the system to identify when a delivery vehicle stops to make a delivery, when a driver leaves their vehicle and when they reach the delivery point. These observations are gathered repeatedly across delivery locations and combined using advanced algorithms to determine the best parking spot and the most precise delivery door location.
The result is highly accurate final mile location intelligence based on real-world delivery behaviour rather than assumptions.
What are the operational benefits?
Lower delivery costs
Operational costs associated with excess mileage or extended time spent on locating a building or property can be reduced through more accurate location data. Organisations operating at scale can lower costs by fitting more deliveries onto each route and reducing mileage and driver time.
More predictable customer experiences
More accurate location intelligence means delivery schedules will be more realistic and operational planning will improve. This will lead to more predictable customer experiences and fewer disruptions caused by unexpected delays.
Improved driver experience
Clearer guidance and fewer delivery-related frustrations are among the primary benefits delivery drivers will experience. More achievable schedules and less time spent searching for parking or delivery entrances can boost productivity and contribute to driver retention.
Better performance in complex delivery environments
Locations with multiple buildings, entries or access points inevitably challenge delivery operations. Directing drivers to both the correct delivery entrance and optimal parking spot helps remove the uncertainty that comes with complex delivery environments.
Flexible integration for every delivery operation
Final mile location data can be integrated into your existing route planning software and logistics platforms in the best-suited capacity for your organisation. The data is available as a flat file for direct ingestion and as an API for real-time integration, making implementation straightforward across a range of logistics and route optimisation environments.
Unlock the value of better final mile location intelligence
By combining precise delivery entrance and parking location data, you can bridge the gap between an address and its actual entry point to improve accuracy, efficiency and customer experience.
CACI’s global Logistics Data suite includes addresses, locations, road speeds, driving restrictions and backdrop mapping, so your systems can run smoothly, your routes can be optimally planned and efficiency maximised. Combined with our intuitive, advanced Pin Routes software and partnership with a specialist geocoding provider, final mile location intelligence provides an even more precise foundation for last mile delivery.
Contact our experts to find out how we can help improve your delivery efficiency, enhance route planning and optimise last mile deliveries.
