Certa now includes AI care management software capabilities designed to help care providers work more efficiently, analyse complex data more quickly and reduce the time spent on administrative tasks. Built on cloud-based infrastructure, Certa leverages advanced AI services alongside your operational data to deliver improved outcomes for you and your clients.
The AI landscape is rapidly evolving and Certa’s product roadmap features ongoing ideas for the incorporation of AI for the betterment of the software and person-centred care outcomes. As with every Certa release, we work closely with our customers throughout the development process. AI is no different.
AI care management software you can trust
Trust is essential when using AI care management software. Certa’s AI only ever calls upon your data from within Certa, removing the risk of hallucination and error. This means you can rely on the accuracy of the answers Certa provides.
Every AI release within Certa is signed off by CACI’s Clinical Safety Officer and Certa is DCB0129 compliant, providing complete peace of mind when using its AI capabilities
Find important information faster
Care records often contain large amounts of information. Finding the information you need, when you need it, can be time consuming. Certa’s AI care management software tools help users identify and access important information within complex records instantly, including client risks, needs and priorities.
It can also generate concise summaries, describing a client and their needs using information captured within their client record, assessments, care plan and medication needs. This helps users understand client needs quickly, without creating bespoke reports and sifting through data.
Reduce administrative effort
Certa’s AI can instantly create notes, summaries and document drafts, helping to remove the manual time and effort involved in generating routine documentation. Users can gather information instantly whenever it is needed, reducing the time spent generating reports and client summaries.
As the data called upon only exists within your Certa system, the accuracy of its output reduces the risk of human error. This helps to enhance the accuracy and consistency of your reports, providing trustworthy information that users can rely on, whilst at the same time reducing the administrative burden.
Smoother rostering
As well as reducing the administrative burden in report curation, Certa’s AI care management software can also assist schedulers in matching care workers to clients. This is particularly beneficial when it comes to short-term and last-minute changes. If a carer is absent from work, how can you best restructure your care services to ensure that all clients receive the care they need?
Certa can instantly suggest changes based on the availability, experience and geographic location of the carer at any given moment with the needs and preferences of the client. This reduces the time spent matching this information manually, leaving schedulers to double check suggestions reducing the impact of inevitable late changes.
Continuously evolving AI care management software
Certa can instantly suggest changes based on the availability, experience and geographic location of the carer at any given moment with the needs and preferences of the client. This reduces the time spent matching this information manually, leaving schedulers to double check suggestions reducing the impact of inevitable late changes.
Conclusion
There are understandable concerns around the use and future reliance on AI, particularly in safety critical environments such as care providers. Simply, mistakes cannot be tolerated. We’ve designed Certa’s incorporation of AI to mitigate these risks, but also to work alongside and support human care.
Care is a very human service and is not something that can ever be replaced by AI. Our intention is for it to support this human delivery by providing tools that help to keep services on track, even in times of strain. By helping to reduce administrative tasks, Certa and its AI care management software tools will free up time to be focussed on business care priorities, ultimately underpinning the delivery of outstanding person-centred care.