Posts Cygnum from CACI used by Network Rail as planning & administration solution for training across its workforce

Cygnum from CACI used by Network Rail as planning & administration solution for training across its workforce

CACI is delighted to announce that its Cygnum software is now being used as Network Rail’s planning and administration solution for training its 43,000-strong workforce.

Cygnum supports all aspects of Network Rail’s training management, from automated creation of courses based on demand, intelligent allocation of staff, trainers and resources to courses, to communication of planning and optimisation of changes. Cygnum will assist Network Rail in achieving a holistic view of all its training and results, helping it to realise efficiencies across the process and ensure that all staff are appropriately trained. The attendance and results of courses are logged in Cygnum, with the system submitting course invitation and joining instructions to Network Rail staff, as well as actioning any follow-ups as required.

“We are delighted that Network Rail has chosen CACI’s Cygnum software to support and underpin its training planning and administration process,” says Ollie Watson, Group Business Development Director at CACI. “We are looking forward to supporting Network Rail in achieving a more efficient and streamlined training programme that delivers necessary and ongoing training to its workforce as optimally as possible.”

For more information on Cygnum and how it supports businesses, please visit: https://www.caci.co.uk/software/cygnum/

Cygnum from CACI used by TfL as competency management solution for London Underground drivers

CACI is pleased to announce that its Cygnum solution is now being used by Transport for London (TfL) to support the competency management process for its 4,500 London Underground drivers.

Cygnum is designed to assist organisations in all aspects of their workforce management, from scheduling and competency management, through to training and recruitment, helping to keep appropriately skilled, experienced and qualified staff performing tasks. Cygnum will assist TfL in gaining a holistic view of the ongoing competencies of its London Underground drivers.

“We’re delighted that TfL has chosen our Cygnum software to underpin the ongoing competency management of its tube drivers,” says Ollie Watson, Group Business Development Director at CACI. “We’re looking forward to continuing to work closely with TfL on its Cygnum solution to help ensure that its competency management programme is run efficiently and effectively into the future.”

For more information on Cygnum and how it supports businesses, please visit https://www.caci.co.uk/software/cygnum/

CACI acquires Bitweave to upweight national security intelligence services

CACI Limited, a leading data and technology solutions company, has acquired Bitweave Limited.

Bitweave provides software engineering, data analysis and cyber services to the national security sector. Jeet Khaira, Managing Director of CACI’s Information and Management Solutions Division, comments:

“We’re delighted to welcome the Bitweave team and their exceptionally rigorous software engineering and data analysis mindset. Their important position in the national security sector is a mark of both their capability and calibre. We have common core values and a shared culture – a collaborative workstyle, a focus on solving real-world problems and a passion for deploying the best and most secure technology solutions for our clients. This makes Bitweave a perfect fit and an important addition to our national security business.”

Nick Leaver, founder and CEO of Bitweave, adds:

“Joining forces with CACI gives us more power, resources and support to provide scalable, adaptive solutions to organisations of national importance. We’re excited about the potential for growth, innovation and to deepen our reputation, under the CACI banner, of delivering industry-leading software skills and services that work for the safety, security and prosperity of the UK.”

About CACI Limited

Established in 1975, CACI employs more than 1200 staff in the UK and Europe, providing business information systems to public and private sector clients. CACI Ltd is a wholly owned subsidiary of CACI International Inc., an IT services company publicly traded on the NYSE and employing over 22,000 staff globally.

At CACI, we help clients transform their businesses using data and technology so they’re ready for today’s and tomorrow’s challenges. We provide specialist software and technology consultancy services and deliver digital transformation and innovation projects for UK government, defence and national security organisations.

Find out more about our Cyber Security capability.

The Hillingdon Hospitals NHS Foundation Trust uses synergy as its main costing engine

“The Trust now produces regular quarterly SLR/PLICS information. CACI’s synergy has given the Trust a powerful platform to produce and share this information at patient level, incorporating both income received and cost incurred in the delivery of the care at patient level. The Trust also uses this information to produce further productivity measures to show how each service lines are performing pre/post COVID. As we continue to improve the internal data quality of the underlying information there is an immense appetite within the Trust to use the Trust SLR Pack supported by the CACI’s very powerful Dashboards for the day today performance management of the service lines. CACI’s synergy platform and a very expert support team has provided an ideal platform to develop the usage of PLICS/SLR information within the Trust. The Trust continues to be very excited with its partnership with CACI.”

Attiq Ahmad, Service Line Reporting Lead The Hillingdon Hospitals NHS Foundation Trust

CACI awarded Adobe’s Digital Experience Emerging Partner of the Year 2023

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CACI is proud to announce that we have been awarded Adobe’s Digital Experience Emerging Partner of the Year 2023. Adobe’s Digital Experience partner awards acknowledge companies that have made significant contributions to Adobe’s business and have had a significant impact on customer success.

To secure this award, the team at CACI has demonstrated a strong level of investment and engagement in the Adobe partnership. This is measured through solution licensing, services, and the number of certifications and specializations held. We have also worked closely with Adobe to ensure that our relationship is of the highest quality and that we are working together to drive value for our clients.

We are thrilled to have received this recognition, and it highlights our commitment to providing exceptional services to our clients. The award was announced at Adobe Summit in Las Vegas, and we are excited to share this news with our clients and partners. CACI will be present at Adobe Summit UK this June and we look forward to seeing you there. Please feel free to get in touch with us if you’d like to meet at the event.

David Sealey, Director of Strategy and Growth at CACI, said,

“Adobe’s solutions to deliver enhanced customer experiences are an essential part of our market offering. I’m delighted that this award recognizes the hard work of CACI’s commercial and delivery team as they implement, optimize, and support brands with Adobe. It’s also important to acknowledge the importance of our clients who have the vision and determination to deliver better experiences to their customers.”

CACI’s expertise with Adobe extends across Adobe Campaign, Adobe Analytics, Adobe Target, and the Adobe Experience Platform. Our focus for 2023 and 2024 is to help organizations evolve their Adobe stack in pursuit of greater performance, reliability, and the ability to launch new use cases.

Should you wish to find out more about CACI’s services for Adobe products, please feel free to get in touch.

UCLH’s ‘Find and Treat’ team to screen & treat homeless via eco-tricycle

Doctors can now cycle around London to treat homeless and marginalised patients via eco-tricycle, the UK’s first fold-out health clinic on wheels.

The tricycle, nicknamed the “Electric Trike”, will be used by the University College London Hospital’s “Find and Treat” team to screen and treat the most vulnerable of the UK’s population for illnesses including tuberculosis, HIV and Covid-19. According to the Evening Standard, a lack of documentation typically prevents these vulnerable communities from accessing a GP or visiting A&E, resulting in living with untreated illness. Outreach workers will be supporting the “Find and Treat” team by using their own experiences of homelessness to encourage others to use this service.

CACI is a proud sponsor of the eco-tricycle, and has supported the UCLH’s “Find and Treat” team by developing an application, ITRICS, that equips them with the latest secure connectivity and cloud technologies. This technical solution supports the workflow of a real-time end-to-end process from diagnosis to treatment, with ongoing enhancements to ITRICS projected to continue into summer 2023.

The “Find and Treat” team will now be able to deliver high-quality care to higher-risk communities in an eco-friendly capacity through these “smart connectivity” capabilities.

Cambridgeshire County Council and Peterborough City Council to support SEND services with IMPULSE Nexus

Lucy Sweatman, Education Programme Manager for Cambridgeshire County Council and Peterborough City Council said:

“We’re looking forward to working with IMPULSE Nexus. Most importantly, the new system means we can increase the quality of the service we offer to children and families, enabling both authorities to improve their SEND processes, with input from all agencies into each child’s plans and provision. It will also make the whole process more efficient, bringing everything to do with SEND into a single view. This means we will be able to help children and young people with SEND in a more collaborative way, driving and enhancing the partnership working between schools, professionals, authorities and parents. This will make the process of recording outcomes and requirements much more straightforward, enabling us to act more swiftly and efficiently.” 

IMPULSE Nexus is made up of several modules, of which local authorities can use as many as they need to support their education services. Based upon an interoperable framework, IMPULSE Nexus modules can integrate with other services and providers to offer a joined-up view of each child and service. 

“We’re delighted that Cambridgeshire County Council and Peterborough City Council have both chosen IMPULSE Nexus SEND solutions to support their ongoing work in this vital area,” says Phil Lucy, Director of CACI’s Children and Young Person’s division. “By providing a fully auditable trail of activities, with the ability for all stakeholders to record information, IMPULSE Nexus will help both authorities to enhance their SEND processes and provide efficient and effective support to those children needing their services.” 

Nottingham City Council to use ChildView from CACI to support its youth justice work

“We’re looking forward to getting started with ChildView and realising the benefits that it will bring for our service and the young people who we support,” says Simon Newling-Ward, service manager at Nottingham City Council Youth Justice Service. “We need a system that will support every aspect of our work. ChildView ticks this box and further enables us to share data seamlessly and fully with other youth justice teams. With young people often moving around, it is vital that we can receive accurate and complete data on them when they come under our auspices. At the same time, it’s equally important for us to be able to share the information that we have built on a young person’s journey if they move to another local authority, in order that they can continue to receive the best support possible.” 

“We are delighted that Nottingham City Council has chosen to utilise ChildView across its youth justice service,” says Phil Lucy, director, CACI’s Children and Young Persons’ team. “Working with a majority of youth justice services operating in England and Wales and their major cities, I feel that our team can support Nottingham City Council’s team and we’re excited to do just that.” 

The contract was awarded to CACI via the G Cloud framework. 

Conwy and Denbighshire County Council chooses ChildView from CACI to underpin its youth justice work

Conwy and Denbighshire Youth Justice Service has chosen ChildView from CACI to underpin its vital work in supporting young people in its services across both counties. Conwy and Denbighshire will use ChildView to support its team across the both regions, looking after the needs of young people in, and on the periphery of, the local youth justice system.

The move means that ChildView now underpins youth justice work across the whole of Wales, with all 22 local authorities now utilising the system to create positive changes across the country.

“We chose ChildView as the fit for purpose youth justice system that best meets our service requirements,” says Matt Morgan, Service Manager at Conwy and Denbighshire Youth Justice Service. “We are looking forward to using the system to enable us to improve outcomes for the children and young people that we work with.”

We are delighted that Conwy and Denbighshire has chosen ChildView to support its vital work,” says Phil Lucy, Head of Children and Young People at CACI. “It is a great opportunity for us and, more broadly, youth justice services across Wales, that ChildView is now used universally across Wales. The data insights this will help Welsh authorities to build, will have a tangible impact on the outcomes experienced by vulnerable young people across the country.”

ChildView enables youth justice services to record the full range of multi-agency working, in-depth casework and chronologies (including Adverse Childhood Experience ACES). They can then securely share data on the young people in their services. It facilitates deeper insights into what is going on at an individual level, as well as holistically across services. This means that Welsh authorities, YJB Cymru and Government and local justice services can better understand their work and make informed decisions about effective response to each young person, as well as to prevent offending behaviour.

With ChildView being used across Wales, it means that authorities can easily and seamlessly share data and case files with one another. ChildView is interoperable with other systems, too, meaning that youth offending teams can share vital information with schools, building the evidence base and responses to offending behaviour which will help to prevent and reduce the impact of crime.

For more information on ChildView, please visit: www.caci.co.uk/software/childview/

Solihull Council chooses ChildView from CACI to supports its youth justice work

Solihull Council has chosen CACI’s ChildView youth justice software to underpin its youth justice work in the area. As part of the move to enhance engagement with young people and improve their outcomes, Solihull Council has sought to strategically evolve its services. Partnering with CACI will help Solihull Council in engaging with young people, recording their journeys and data mapping their outcomes for the benefit of all young people in their services.

ChildView will support Solihull’s youth justice practitioners by providing a holistic view of the council’s services. This will help Solihull’s youth justice team to efficiently and effectively deliver its vital frontline services, gaining deeper insight and understanding of the journeys it seeks to improve.

“Following a detailed consideration of the requirements for our Youth Offending Service, our engagement with young people and extensive market research, Solihull Council is pleased to announce CACI as our new Youth Justice partner,” says Zubair Afzal, consultant programme manager ant Solihull Council. “We look forward to delivering an improved Youth Justice offer in collaboration with CACI.”

“We’re delighted that Solihull Council has chosen our ChildView youth justice software to underpin its vital service delivery,” says Phil Lucy, director of CACI’s Children & Young Person’s division. “It’s an exciting opportunity for us to expand upon our service delivery in the West Midlands and support Solihull Council in evolving and enhancing its service delivery to vulnerable young people.”

CACI levels up to ERS silver award for commitment as a defence employer

We’re proud to announce that we have achieved a silver award in the 2021 Defence Employer Recognition Scheme (ERS).

ERS is a UK government award programme designed to encourage employers (particularly those in the private sector) to support defence and inspire others to do the same.

As a silver award-holder, CACI is recognised for being armed-forces friendly, with a positive policy on employing reservists, veterans, cadet instructors and military spouses and partners.

Beverley Heath, Chief of Staff at CACI, says: “We’re proud to have moved up from a bronze to a silver award level this year, by increasing our active support and advocacy for services colleagues within CACI.

“We value the transferrable skills that people with a military career background bring to the private sector. Our team delivers leading specialist solutions to many Defence organisations, so we’re highly aware of the diverse talent and capability in the sector. It’s a privilege to work with people from this background both as clients and colleagues.”

The Armed Forces Covenant shows employers’ support for the armed forces community. CACI has signed this pledge to be flexible to the unique situations of the wider armed forces community, including spouses, partners, volunteers and reservists, ensuring their fair treatment in recruitment processes and in the workplace.

We provide a range of specialist software, technology, cybersecurity, data and digital transformation services to the Ministry of Defence and to related organisations. Our team’s in-depth defence domain knowledge is enhanced by the contribution of talented armed forces community colleagues.

“I am so pleased that your hard work and commitment to the Defence Partnership has paid off and been recognised in this way,” said Gill Niblock, Regional Employer Engagement Director at the Ministry of Defence.

Armed Forces Covenant Employer Recognition Scheme Bronze Award

CACI is approved on the NHS England Health System Support Framework (HSSF)

We are delighted to announce that CACI’s Cygnum workforce management software has been listed as an approved solution on the Health Systems Support Framework (HSSF). Operated by NHS England, the HSSF is a group of associated procurement frameworks to support delivery of integrated care, digitisation of the NHS and scaling of innovation by providing a marketplace of approved providers for NHS bodies to work with.

The addition of new workforce deployment service lines focus on eRostering, job planning and temporary staffing solutions. This will help the NHS become a truly modern employer by enabling evidence-based change and utilising best practice in workforce management, deployment and development of staff. The aim is that all workforce systems purchased and used by NHS organisations will meet national data and interoperability standards.

CACI’s Cygnum workforce management software is utilised by a number of public and third sector care organisations to help optimise and automate service delivery and support excellent patient care.

eRostering is core functionality in Cygnum, with the software allowing resources to be intelligently mapped to demand. Demand can be driven by patient needs, be this task-based from a patient care plan, or based on physical occupancy such as wards and rooms.

Cygnum ensures job plans are in place by recording assessments, training and competencies effectively and considering these against patient pathway demand and organisational needs.

Cygnum also meets the requirements of temporary staffing, ensuring an efficient and controlled process from first application, recording of training and competency, to staff rostering and self-management.

For more information on Cygnum, please click here.

CACI achieves ISO 20000 accreditation

As part of CACI’s ongoing efforts to enhance our service delivery to our customers, we’re delighted to announce that we have achieved the ISO 20000 service management certification. Our team has worked incredibly hard to align our practices with those outlined by ITIL, and the awarding of this certification is reward for all that hard work.

The ISO 20000 certification sits alongside our ISO 9001, 14001 and 27001 certifications and demonstrates CACI’s commitment to delivering the best possible service and ongoing support to our customers. To achieve the ISO 20000 standard, we have streamlined our processes and procedures and improved the ways we manage customer service. For example, we now use dashboards to monitor customer reviews and track feedback and internal improvement against these.

I’m delighted that we have been awarded the ISO 20000 certification,” says Matt Cooper, Senior Vice President at CACI. “It provides a further layer of assurance to our customers and inspires increased confidence in our solutions. Furthermore, it highlights the robust data security controls that we have in place, demonstrating the quality of, and ongoing commitment to, our products and services and best practices that we apply as a company.

CACI becomes a member of the RSSB

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CACI is delighted to confirm that it has been approved as a member of the RSSB (Rail Safety and Standards Board) as it seeks to strengthen its position as a 360-degree provider of products and services to the UK’s rail industry.

RSSB’s vision of a better, safer railway for everyone is shared by CACI. Via its multitude of products and services, CACI is strongly positioned to support the entire UK rail network in delivering this vision.

CACI provides products and services across the whole rail network to help deliver improvements in infrastructure management, optimise operational resilience and enhance the overall customer experience. Our portfolio of services includes understanding passenger numbers and putting in place solutions to facilitate passengers’ safe return to rail post-Covid, to understanding and driving efficiencies across the workforce employed to operate and maintain the network. CACI also supports operators through specialist consultancy, bespoke systems development and solution migration to aid operational efficiency.


We’re delighted to welcome CACI aboard as a member of RSSB.” says Chris Leech, Membership Development Manager UK + International at RSSB. “CACI’s products and services have lots to offer our vision of a better, safer railway in the UK and we’re excited to see what difference it can make to our industry. Efficiency, safety protocols and operational insight of services have been under the spotlight in recent years, so we welcome any technology provider that can help underpin improvements in our industry.

We’re delighted to have been approved a member of RSSB,” says Matt Cooper, senior vice president at CACI. “We firmly believe that our range of products and services are a great fit for the UK’s rail network. The rail industry, like everyone else, has been impacted by Covid, so there has never been a greater need to understand customer demand for rail services. Operational insight is vital, both to understand passenger journeys and to understand the challenges faced by those working on our rail network. By driving operational insight, we firmly believe that we can support the rail industry in delivering a better, safer railway for everyone.

Birmingham City Council reaches milestone in school admissions digital transformation

Birmingham City Council has trained its 150th school as part of a city-wide school admissions digital transformation. The council is introducing a real-time online admissions portal, powered by the IMPULSE platform from CACI, and plans to have every school within the authority ready to use the system by the end of the year.

The new admissions portal was designed in collaboration with over 20 local schools and promises significant efficiency, quality and safeguarding benefits. It provides a shared, end-to-end dashboard for all parties – schools, council, parents, agencies – involved in the admissions process.

Information is updated in real-time and instantly accessible by all. Integrated and streamlined workflows allow decision-making processes which used to take weeks to be completed in minutes, allowing authorities to allocate staff and resources more efficiently.

The previous system saw all applications, rankings and correspondence managed manually, with the council using several disconnected offline spreadsheets to store information. Labour-intensive, slow, prone to human error, and rarely up to date, the process was very inefficient.

Sue Houghton, School IT/Data And Fair Access Manager, Birmingham City Council explains:

After engaging with several internal stakeholders, technical experts and management, Sue Houghton and her team secured funding from the council cabinet to work with CACI to create a bespoke, end-to-end, admissions process. The council also invited periodic feedback and testing from 20 different schools in the city as the system was designed and developed.

After taking delivery of the portal from CACI in late summer 2019, the council began a comprehensive training program for its 400 schools. The portal provides shared access to real-time admissions information, records and child status, visible to all parties and stakeholders.

Terry Lovegrove, Implementation Consultant, CACI explains:

The IMPULSE-based portal also helps school and council admissions teams better manage their workflow, by processing applications and referrals on an ongoing basis, rather than in batches. The automated system has been used to process over 14,000 primary and 16,000 secondary applications in the first six months of use.

Sue Houghton continues:

For the latest information on IMPULSE, please click here.

Gwynedd and Anglesey Youth Justice Service chooses ChildView from CACI as its management information system

CACI is delighted to announce that Gwynedd and Anglesey Youth Justice Service has chosen ChildView as its information management system for youth justice services and for continuing to strategically enhance and evolve its vital services to vulnerable young people.

With Gwynedd and Anglesey deploying ChildView to operate and evaluate its services, it means that ChildView is now the regional specialist information management system of choice across Wales.

For the latest information on ChildView, please click here.

Staffordshire Youth Offending Service chooses CACI’s ChildView system to support its youth justice partnership

CACI is delighted to announce that Staffordshire Youth Offending Service (YOS) has chosen CACI’s ChildView youth justice information system to support, underpin and develop its important work with young people within its area.

ChildView will enable Staffordshire YOS to be fully compliant with YJB YJAF and statutory requirements ongoing as standard, whilst also being able to evaluate and enhance service impact. This will help improve journeys and outcomes for young people, through working more strategically as a team, implementing more efficient and effective processes and practices facilitated by information sharing and evidence-based learning.

Staffordshire has a team of approximately 80 staff in its youth offending service who will use ChildView to support vital specialist youth justice work and service delivery.

For the latest information on ChildView, please click here.

Dunham Council chooses CACI’s ChildView youth justice management information system

CACI is delighted to announce that Durham County Council (DCC) has selected ChildView as its information management system to underpin its youth justice services in the area. ChildView will enable Durham to strategically enhance and evolve its service delivery to vulnerable young people.

We selected ChildView as our new case management system, following a thorough tender process,” says Keith Forster, Strategic Manager at DCC. “We were impressed with the level of practice experience demonstrated by the team at CACI as well as the functionality of the system and breadth of built in reports available. The Team are excited to see the benefits that ChildView can bring to the Durham Youth Justice Service and how it helps to continue to improve outcomes for our young people.

We are delighted that Durham County Council has chosen ChildView as its youth justice information management system,” says Phil Lucy, Director of CACI’s Children and Young Persons division. “It’s testimony to the service that we provide to our customers, via our team of experienced practitioners and comprehensive youth justice software, that Durham County Council has chosen ChildView to support the ongoing practice and development of its services to vulnerable young people in the area.

Swansea County Council chooses IMPULSE Nexus from CACI to implement the ALN code of practice

Swansea County Council has chosen IMPULSE Nexus from CACI to transform its services by implementing the Additional Learning Needs (ALN) process across its area. The new ALN code and regulations are due to come into effect in Wales from September 2021, with the aim of supporting all children and young people who have identified additional learning needs, up to the age of 25.

Swansea is one of the first two local authorities to deploy IMPULSE Nexus to enable a local roll out of the ALN code of practice. For more information on how IMPULSE Nexus can support the Welsh ALN code, and your service, please click here.