CACI is delighted to announce that Suffolk County Council has selected its Certa care management platform to support the delivery of its Home First reablement service. Having gone live at the beginning of 2026, Certa is helping teams across the county coordinate and manage short-term reablement services that support people to regain independence following a setback.
“We are excited to be using Certa,” says Jodie Bird, Home First Deputy & Transformation Manager, Suffolk County Council. “We required a modern SaaS platform to run our services on. We were impressed with Certa’s integration capabilities, meaning that we can seamlessly send and receive data from Certa to run our services. The implementation and training ran smoothly and all of our users were able to hit the ground running with the new system.”
“We’re delighted that Suffolk County Council chose Certa to underpin the delivery of its care services,” says Ollie Watson, Director – Enterprise Systems at CACI. “This represents an important milestone for Certa and reflects Suffolk County Council’s commitment to investing in modern technology to support the delivery of high-quality care services.
“The implementation phase ran really smoothly, with great teamwork between CACI and Suffolk to ensure that Certa was ready to support Suffolk from day one. Going live with so many users and so much data can be daunting, but everyone worked tirelessly to ensure that everything was in place. We look forward to working with Suffolk for years to come.”
Suffolk County Council’s Home First service provides short-term reablement support to help people in their homes following illness, a stay in hospital or a change in circumstances. Certa enables the service to schedule and manage visits efficiently, provide support workers with the information they need in the field, capture outcomes in real time and monitor performance through operational reporting and management insight. The platform integration helps information flow efficiently between teams. By bringing key processes into a single platform, Certa helps improve visibility, consistency and efficiency across the service.
For more information on Certa, please visit: www.caci.co.uk/software/certa/