Software
Pin Live
Complete delivery and collection management
Pin Live revolutionises order tracking, transport management and proof of delivery – giving you operational control, both at a macro and granular level. Get real-time visibility of every stage of your delivery management operation, streamlining all processes to make day-to-day management effortless and boost customer loyalty.
A solution that benefits everyone
Pin Live ticks boxes for customers, drivers, and logistics teams
Better visibility for customers
Keep customers in the loop with event-driven delivery notifications and real-time delivery tracking via the customer portal.
A streamlined workday for drivers
Make life easy for drivers with a mobile app that shows dedicated workflows, single-tap route navigation, and ditches the need for paperwork.
A bird’s-eye view for transport management and customer services
Give the logistics team the detail they need to quickly and easily track any order, vehicle, or driver at any point.
Intuitive and easy to use
Pin Live: Features designed with simplicity in mind
Proof of delivery
Capture instant digital proof of delivery, for real-time visibility. Once a delivery is completed and proof is created, Pin Live instantly updates with photos, recipient signatures, delivery details, location and time stamps. Stored for a minimum of 18 months.”
Delivery tracking
How many “Where is my order?” queries do you hear every day? Give your customers the delivery tracking control they expect via a customer portal – and increase the number of successful deliveries.
Delivery notifications
Go the extra mile and send customers real-time delivery information. Including driver tracking links, estimated times of arrival (ETAs), and key updates from order to delivery.
Easy integration of data
Easy to integrate by using a public API, web hooks or file transfer – whatever works for an easy and robust data flow in your organisation.
Fleet compliance
Integrate with the Driver app to carry out walkaround checks and defect reporting. Make sure you’re always on time for inspections, maintenance jobs, services and license renewals.
Logistics monitoring
Get clear visibility into every vehicle’s progress with real-time updates on drivers, progress, and orders. A traffic light system highlights driver pins, ETAs, and other events so you can monitor your whole logistics operation as it happens.
For seamless ‘plan vs actual’ insights
Team up with Pin Routes – our powerful route optimisation solution – to get optimal routes to get ‘plan versus actual’ dashboards. Capture how well your plan has been executed, including route execution, drive times, stop durations and fleet insights.
You can use this data to make informed decisions, putting you on the road to continuous improvement.”
Trending at CACI
FAQs
Frequently asked questions about Pin Live.
Pin Live is delivery and collection management software that offers order tracking and a proof-of-delivery system. It’s designed to run in a live environment, via a powerful cloud-based interface and an Android or iOS app.
Streamline your delivery process with enhanced visibility, efficiency, and control. Keep customers informed with event-driven notifications and real-time tracking via a customer portal, which improves custoemr service and reduces your call-centre costs. Simplify drivers’ work with a mobile app that provides dedicated workflows, single-tap navigation, and eliminates paperwork. Empower your logistics team with detailed product-level order tracking for comprehensive oversight at every stage.
How long it takes will depend on several factors, including the size and complexity of the project – but generally speaking we’re happy to say it takes less time than our competitors.