Optimise logistics and operations Logistics and supply chain Delivery management

Solutions

Delivery management solutions

Transform your delivery management with real-time visibility and control

Managing deliveries and collections can be challenging.

There are many stakeholders to keep happy – from customers and drivers to customer services and transport management. Our solutions and products help you to keep all elements running smoothly, in a live, real-time environment.

We understand the need to have complete visibility into deliveries and collections – here’s an audit trail you can access easily and rely on completely.

Struggling to keep track of deliveries?

Managing a high delivery volume can quickly spin out of control without the right solution in place.

Dealing with spiralling operational costs?

Fuel and driver costs can mount up when you lose visibility of events as they occur.

Finding it hard to retain drivers?

Drivers are in high demand – transport teams are finding it increasingly tricky to recruit and retain.

Did you know?

68%

of shoppers prioritise shorter delivery windows at checkout.

Source: CB Insights

Where problems are solved 

Delivery management solutions that tie up loose ends

Control delivery visibility

Visibility into deliveries and collections equals better resource management. Delivery management software offers real-time tracking, so you can monitor driver locations and the status of deliveries.

Track and trace items

Easily scan products at every stage of the delivery or collection process. This will reduce stock loss through human error, or theft.

Enhance customer service

Place control in your customers’ hands with by giving them a self-serve portal. All customers can check the live-status of all orders, quickly and simply.

Cut customer service costs

Automated communication with regular delivery updates minimises the need for manual intervention by the customer service team. With fewer delivery issues, the need for a high number of customer service employees drops.

Attract and retain drivers

Delivery management software keeps drivers happy by optimising routes to reduce stress, providing clear instructions and real-time updates. Drivers are more content with efficient scheduling and a predictable and manageable workload.

Reduce disputes with customers

Pin Live provides a time-stamped, location-stamped proof of delivery, backed up by photos and signatures – maintaining transparency and accountability. Proof of delivery offers clear, indisputable evidence that packages have been delivered as promised.

We bring our expertise to you

Leading companies choose our delivery management solutions for a reason

Flexible and scalable

Pin Live is designed to run in a live environment, via an intuitive cloud-based interface and an app for handheld devices.

Easy integration

Manage routes in real time by integrating with Pin Routes – giving you a full audit trail and delivery visibility.

Fleet management

Improve operational control – carry out and record vehicle checks, report defects, and easily manage vehicles and drivers. Fully configurable for your organisation.

Understand the current landscape

Streamline your logistics with a demo of Pin Live

Book a demo today to see how Pin Live can transform your delivery management. Improve real-time visibility, enhance customer communication, and optimise fleet management with our easy-to-use platform. Take the first step towards smarter logistics—book now!

Awards & accreditations

Speak to one of our delivery management solution experts

We’re tried and trusted in this industry and have been involved in delivery management solutions for over 10 years. At CACI, we want to support you in transforming your business.

If you’re looking for a demo, want to book a consultation, or both – we’re ready to help you keep delivery management running smoothly.

FAQs

Answers to common questions about delivery management. 

Delivery management involves overseeing the entire process of transporting goods from suppliers to customers. It includes real-time tracking, driver coordination, and ensuring timely, accurate deliveries.

Effective delivery management improves operational efficiency, reduces costs, enhances customer satisfaction, and provides visibility and accountability throughout the delivery process.

Pin Live enhances operational control, simplifying the management of daily operations and reducing costs. It provides better visibility for customers, improving service and fostering loyalty. By reducing customer service calls, it lowers associated costs.

Additionally, it simplifies vehicle fleet management, ensuring more efficient and effective utilisation of resources. Plus, it integrates with Pin Routes for an end-to-end optimised solution.