Customer Engagement & Campaigning

We deliver revenue growth for our clients by helping their customer marketing teams execute data-driven campaigns and customer experiences. We have deep expertise in using technology, such as the Adobe Marketing Cloud, to deliver real-time automation and cross-channel personalisation.

 

Our focus on business results is why clients, such as Vodafone and EDF Energy, have continued to work with us for over 15 years and why we work with a fantastic set of clients including Channel 4, Chelsea FC, permanent tsb, Allianz, Camelot and Virgin Media.

 

Our core services:

• Customer Insight and Segmentation
• Customer Experience Design
• Acquisition Strategy
• Customer Contact Strategy
• Lead Generation and Prospect Management
• Conversion Rate Optimisation
• CRM Managed Services
• Creative Services and Email Studio
• Web Design and Build

We have a flexible delivery approach.

1. Managed Services: You can trust us to deliver specific business objectives by outsourcing your operations to our expert customer engagement teams
2. Project Support: We can help you achieve specific targets or address capability gaps on a project basis
3. Onsite Support: We can provide specialist resources onsite to augment and up-skill your teams or provide short-term resource cover