High churn, fierce competition, and environmental responsibility are just some of the challenges facing the utilities industry.

As regulatory constraints and renewable energy targets are compounded by the increasing need for smart metering, utility companies must embrace digital transformation and learn to treat everyday customers as potential energy partners. Understanding demand for utilities leads to more effective and efficient delivery of supply.

Future-focused insight and technology infrastructure

CACI has unrivalled insight into the utilities landscape. We know where home workers concentrated and can predict their need for supply at different times of the day. We know where urban centres are less populated and where office blocks don’t need quite so many resources to run. We know where vulnerable communities are and how you can support and educate them on energy efficiency.

Utilities expertise is also embedded in our IT security and delivery management team. We can design the solid IT and network architecture you need to deliver a modern and efficient service through online channels and smart technology.

Your trusted partner with exceptional utilities experience

Choose CACI to develop bespoke and highly effective utilities technology capability in any area of your operations:

  • Smart metering enterprise architecture, network infrastructure, and integration testing
  • Capacity planning and network transformation
  • Platform consolidation and transformation
  • Network traffic analysis and insights for prioritisation purposes
  • End-to-end solutions with delivery assurance and 24/7 technical support

We work with over 75% of the UK’s water companies. Our sector experience and data expertise combine to give you decision-making, service and communications insight that increases your understanding of customer needs so you can shape the most effective propositions and approaches. We can help you manage emergency communications in the wake of supply interruptions and educate and inform your customers on energy saving tips and tricks.

We have long experience delivering smart technology solutions to the utilities sector and are proud of our reputation. We’ve delivered smart metering rollout and testing services, ongoing maintenance and support and round-the-clock peace of mind for some of the UK’s biggest providers.


Consumer & Demographic Data

Become data-driven with our suite of demographic and location datasets.

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Customer Marketing Solutions

Give your marketing the edge with our end-to-end marketing strategy expertise.

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Location Intelligence & Strategy

Data insight and consultancy to support your location planning decisions.

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Network & Infrastructure Services

Optimal network performance to ensure seamless operations.

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We selected CACI because they had a combination of great project delivery experience and high technical competence.

Kifi Dalvey, Centrica

Case studies Case studies

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How to craft a network automation strategy aligned with C-suite goals: A blueprint for success

Alex Ankers
10 Apr 2024

How does network automation drive competitive advantage in today’s market?

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3 Apr 2024

Top network automation trends in 2024

Alex Ankers
15 Feb 2024

Celebrating World GIS Day with insight on the personal grooming habits of the UK population

Patrick Tate
15 Nov 2023

Leveraging data to underpin your Sustainability strategy

Glen Lowis
16 Oct 2023

Using CDP to design a successful business operating model

Paul Moss
3 Oct 2023