Circle Opinion

Collaborative learning accelerates NHS Trust performance improvements

Authors
Susan Brooks
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How a PLICS user group is helping NHS Finance Teams achieve more

The insights you gain from PLICS can be key to improving patient care and experiences, if you have a strong PLICS solution with leading analytics and your team is empowered to manage and customise it to produce actionable reports.

Trust finance teams in command of a high-performing PLICS process have a position of strong influence and responsibility for sharing information within their Trust that can transform services. They need to be continually alerted to opportunities to use this wealth of data to make informed decisions.

Learning from other teams and Trusts can be invaluable in optimising outcomes from PLICS data and insight. Finance managers who regularly meet and discuss the latest approaches and applications with NHS peers have a head start when it comes to refining and revitalising their Trust’s approaches and sharing their own best practice with others.

Discover 8 ways that NHS trusts are achieving value from their costing outputs in our new white paper on – Patient Level Costing Data

Sharing best practice in an active monthly user group

CACI’s Synergy 4 clients have a unique advantage. They participate in an active monthly User Group for NHS Trusts, run by CACI at no additional charge to participants. The aim is to disseminate best practice and to make sure that Synergy 4 is delivering all the functions and benefits that users and decision makers need in a fast-changing environment.

Synergy 4 experts and users meet every month virtually or in person to discuss how best to drive more value from the PLICS process with Synergy 4. It can be a quick way to resolve the latest challenges and understand how other Trusts are approaching their PLICS obligations.

Head of Customer Engagement Susan Brooks says, “It’s a real win-win, because our Trust clients can share their learning and challenges, helping each other to get the most from the solution. Meanwhile, we’re on hand to answer technical questions and learn as much as we can from users about what they need, so we can continually improve the solution.”

Discovering innovative approaches and resolving challenges

Expectations for Trusts to deliver more value from NHS patient costing analytics are constantly growing. It makes sense to pool resources and expertise in a specialist user group, so Trusts can take back the latest tips and approaches to their teams. With the pace of change in the NHS and with every part of the NHS under pressure, knowledge-sharing and collaboration can make all the difference to delivering more value, more quickly to patients through optimised services.

If you’d like to know more about the User Groups and support that Synergy 4 users enjoy, request your free copy of our new NHS insight paper, Are you getting the most out of your Patient Level Costing data?

It describes how Trust finance teams are using the CACI Synergy 4 PLICS platform and community to optimise the reporting and analysis they provide to decision-makers in their NHS Trust.

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Authors
Susan Brooks
Email