Circle Case study

How North Somerset Council has taken advantage of E Forms in ChildView

North Somerset Council has been using ChildView since 2013, recently expanding its functionality with E Forms designer.

North Somerset Council has been using ChildView from CACI since 2013. As part of its drive to derive more benefit from the system, the council started using ChildView’s E Forms functionality in 2022. Designed to give ChildView customers more flexibility in creating, linking and designing reports, E Forms enables councils and those tasked with improving outcomes for vulnerable young people to gain more insight into their work. What works? What doesn’t? Building up a database around youth justice work enables councils like North Somerset to gain deeper insight and understanding of their work. 

“We made the decision to purchase the E forms module following the recent demonstration of its functionality to us by CACI,” says Nicola O’Driscoll, principle business intelligence lead at North Somerset Council. “The additional functionality gives us the ability to create and add our own forms and assessments allowing North Somerset to report at a more granular level. As a result, this will aid effective targeting of resources, give greater management oversight, providing real depth and breadth of those risk and safeguarding factors that affect the children and young people we work with.” 

Being more agile with the creation of forms and reporting enables youth justice workers to define the data that they need, not just work with pre-defined data capture fields. This helps teams to research into and report on areas of their work in a more flexible manner.  

Getting started with ChildView’s E Forms module was easy for North Somerset. 

“In terms of the training the group experience was very diverse, from being highly experienced with the application to being novices,” explains Nicola. “All participants were able to follow the training and the feedback I have been given was; “this was one of the best training sessions I have ever attended. The instructor was really clear and engaging and was able to answer every question. It was a really positive, inclusive experience. Following training there has been an incredibly high level of enthusiasm from everybody to get stuck in. Huge thanks to Carol, who was fantastic.” 

The benefits of E Forms in ChildView 

  • Create your own forms tailored to your bespoke process 
  • Link forms together 
  • Locally designed forms that can be reported on
  • Printable versions of each form 

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