Outsourcing 2.0 and the rise of the boutique company.
White Papers
How to make sense of an increasingly complex marketing technology ecosystem.
Discover the true value of your data with Identity Resolution
Assessing how well the UK's health insurance industry handles the essentials of digital
Results of our digital marketing scorecard on the UK car insurance industry
Discover the true value of your data with Identity Resolution
How to choose the right data source for local authority decision-making
How to improve police insight and decision making with blended data
Discover how you can overcome the key challenges of delivering a personalised customer experience.
A guide to evolving call centre forecast accuracy to improve service levels and optimise
Understanding your customers is essential to your success
Every year we compile a ranking of the Top 100 places to live across the UK
Find out how well the UK's retail industry is handling the essentials of digital marketing.
The results of our research into how well the UK Travel industry is performing in digital
Find out how well retail banks are handling the essentials of digital marketing related to their
Forecaster is an advanced demand forecasting application. Discover three Forecaster case studies
A guide to using customer insight to drive a profitable retail location strategy
Discover how you can harness the power of data to enhance your digital marketing and create
Customer Data Platforms have shot up the hype curve of marketing technology but what is a CDP
4 tips on getting work-life balance right for your field sales team
I.T. Integration in M&A doesn't have to be painful. Read our guide for better outcomes.
A practical guide to getting the most from your Data Management Platform
How changing behaviours will impact the channels banking customers use
