CallSmart Web

Optimise routes to reduce mileage & increase daily visits.

Field sales representatives are incredibly valuable to an organisation, as they are the face of the business to many customers and are instrumental in making sales. However, their time is often taken up with the manual organisation of their own call schedules, taking away from the important tasks of executing customer interactions and sales. For many organisations, the question becomes: “How can I help my field sales reps focus on selling?” The answer: route optimisation technology.

CACI’s CallSmart Web is a route optimisation technology that produces the most effective routes for each working day by using state-of-the-art algorithms. This not only reduces your business’ costs and mitigates environmental impact, it also frees up your field sales team’s time to do more of what they do best: selling.

Why CallSmart Web?

Daily route creation that streamlines visits

Once a list of stores and field sales representatives who will be visiting these stores has been decided, CallSmart Web determines which stores should be visited on which days, and in what order, an example of which can be seen below:

Essentially, CallSmart Web determines when the right time is to carry out each visit, taking all the manual planning out of the equation. This gives field sales teams the best chance to complete all visits necessary.

At the click of a button, you will be able to create daily, weekly, monthly or even quarterly call schedules for each of your field sales representatives, taking into consideration factors such as commuting, store opening hours and overnight stays. Something as complex as this would take one person days to solve but can be done in a fraction of the time by CallSmart Web.

What can CallSmart Web do for your business?