Benchmarking and performance monitoring


The Challenge
Traditionally British Land was not a significant investor in research, however as the retail landscape evolved British Land wanted to understand who their centre customer was and how their portfolio was being shopped. The challenge was to build up a body of research that would provide this insight in a short period of time.
The Solution
The Results
British Land now has a research base to inform all asset management decisions and a much deeper understanding of their customers. This informs the leasing strategy across the portfolio, the future-proofing of the estate and decisions on where to focus investment and target growth.
Further information
If you want to hear more about how CACI's Property expertise can help you with your retail strategy, get in contact now +44 (0)20 7602 6000
"Gathering and understanding the facts on who our shoppers are, and how they shop our broad portfolio is key to informed decision making in all aspects of our business. CACI is providing a range of tools and services to give us the information we need."
Benchmarking and performance monitoring