Integrated Marketing :
+44 (0)20 7602 6000

Business Analyst

About CACI

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI Inc., a company listed on the New York Stock Exchange. In the UK, CACI’s turnover is in excess of £70m, with over 800 employees. CACI leads in the business transformation space, providing services to both the private and public sector. We have an excellent reputation in the markets we operate in. We support our clients with first class service, unrivalled domain expertise, innovative propositions and leading edge technological solutions.

CACI operates in all major sectors including financial services, Telcos, Utilities, Publishing and Media, Retail, Leisure and Automotive. Our clients include: AEG Europe, Channel 4, Chelsea Football Club, EDF Energy, Lloyds Banking Group and Telegraph Media Group.

About the Business Division

The Technology and Managed Services team sit within the Integrated Marketing Group of CACI. The group leads the way in customer management (both digital and offline) by helping clients acquire, develop and retain customers through effective customer strategy planning, optimising marketing campaigns and customer insight. Our work is underpinned by high quality consumer and market data and leading technology. Our core business activities are detailed below:

  • Strategy and consulting
  • Marketing systems design, build and integration
  • Provision of hosted customer management services
  • Analytics and insight
  • Consumer data
  • Multi-channel campaign execution

About the Role

CACI’s Tech and Managed Services team are looking to bring in a Business Analyst in a newly created role that will interact with the wider Integrated Marketing Group. The team is responsible for implementing and managing marketing systems for our well-established client base. The solutions are becoming increasingly complex as we support the client’s marketing activity across all digital channels.

This role has arisen due to the rise in workload and in turn we are looking to change the way we approach project launches, and will be integral to challenging requirements from both internal and external customers for major projects. This role will also be heavily involved in determining test strategy and plans for these projects. The key contacts will be external and internal customers, Solution Architects, Developers and Testers. Joining the team as BA will provide you with the opportunity to help define leading marketing solutions such as Campaign Management, Digital Analytics and DMPs for a wealth of leading brands within data centric organisation.

CACI seek an ambitious candidate with an aptitude for working on complex projects, that can apply their experience to our chosen CRM Applications, email marketing and web service integration software within our overall solutions that we build for our clients.

CACI is recognised throughout the marketplace for the quality of the people working here. We are committed to their development and provide opportunities to learn new skills, take on more responsibility and to work in different areas of the business. We conduct Personal Development Reviews on a regular basis with a view to agreeing objectives, identifying training needs and understanding career aspirations. We reward and promote people based on their performance and contribution to the business. We are very flexible and recognise that individuals should be rewarded for their particular skills and expertise and as such have multiple career paths within the business.

Key Requirements

We would expect our ideal candidate to have a combination of the following of technical knowledge and/or experience:

  • Supporting clients across our hosted solutions
  • Good written and oral communication
  • Able to influence at senior stakeholder level
  • Proven track record of B2B project delivery
  • Exposure to both Waterfall and Agile methodologies
  • Ideally experienced in delivering solutions involving data, databases and marketing automation
  • Knowledge of the current marketing trends and technology.
  • An eye for detail whilst appreciating the impact upon the big picture business objectives
  • B2B2C Marketing solutions across campaign/email /database tools
  • Working with clients, both on and off site, to scope out solutions to issues CRM Web/Email support, development and data integration
  • Market Knowledge of tools such as:
  • Adobe Campaign (Neolane)
  • Exact Target (Salesforce
  • Apteco Faststats
  • Adestra
  • Eliciting, challenging and documenting client requirements.
  • Work alongside the Solution Architects to help define leading omni-channel marketing solutions
  • Produce and manage requirement gathering documents or backlogs en-route to successfully implemented solutions

About You

We would expect the candidate to have knowledge and/or experience in the following areas:-

  • Good communication skills (verbal and written), Time management
  • Demonstrable experience as Business Analyst
  • Drive and enthusiasm
  • Team player
  • Logical thinking

About the benefits

We have a range of benefits on offer to support our employees not only through their day to day well-being but also to foster their future career growth.

We have a comprehensive list of schemes ranging from pension plans to health and wellness policies, in addition you can opt into a selection of flexible benefits to meet your personal needs.

Learning and development is a top priority for us, and we have built a wide-ranging framework which has an extensive list of soft skills and technical workshops/training internally on offer to meet your growth needs.


All applicants must be eligible to work in the UK on a permanent basis

Please note that CACI does not accept unsolicited CVs from recruiters or employment agencies. CACI only works with carefully selected recruiters and agencies who have signed CACI’s standard recruitment agreement. If a recruiter or agency submits a CV or candidate to CACI, absent a signed agreement, CACI will not pay (or consider payment of) any referral or recruiter fee or any other type of compensation. CACI and its hiring managers reserve the right to use, pursue and/or hire any such CV(s) and candidate(s) at any time, without any financial or other obligation to the recruiter or agency.