A more efficient system to reduce duplicate inspections in UK farming

A more efficient system to reduce duplicate inspections in UK farming

The farming landscape is one of the most heavily scrutinised industries in the UK. Regulatory bodies inspect how farms protect, enhance and preserve the environment, control diseases and pests in animals and plants, protect trees and woodland and control subsidies. The landscape is changing, too.Farming inspections

The Sustainable Farming Incentive has recently been announced, set to be rolled out with the addition of standards all the way through to 2025. Farmers will be able to choose as many and whichever standards they like. Better performance against each one, i.e. producing more environmental benefits, will result in higher payment. This is all part of DEFRA’s efforts to invest in the environment, productivity, farmer resilience, plant and tree health and animal welfare.

Initially, in 2022, three standards will be available; two pertaining to soil and moorlands, one to livestock farming. More standards will follow, as outlined in this DEFRA Future Farming blog. To manage these schemes going forward and validate payments, farmers will have to apply for reviews. This means that keeping abreast of inspections will be vital for both farmers and the bodies inspecting them.

These changes do, however, represent an opportunity. Where farmers have received visits from various bodies at various times, there is an opportunity to coordinate the inspection of farms across the disparate bodies that inspect them. This is particularly important when looking at cross compliance and not disproportionally penalising a farmer for non-compliance in one area.

Having a central database of all inspections and their outcomes will facilitate a far more efficient system. Inspections, at present, are siloed into the bodies conducting them. Linking these bodies together and enabling them to review the outcomes of each other’s inspections, will greatly help them and the farmers.

A number of the inspections conducted on farms are similar in nature. Preserving the environment, protecting trees and woodland, for example, are similar elements. Merging the inspections for these, as far as it’s possible to do so, will reduce the need for multiple inspectors to be onsite at a farm. Using trusted data from another body to fulfil part of your own organisation’s inspection mandate is a much more efficient way of conducting the inspections. Less time spent onsite, same result. This will greatly reduce duplication for farmers.

It also makes sense for the inspectors. Farms are big properties that take time to navigate, necessitating sometimes lengthy visits. This reduces the ability of inspectors to conduct multiple inspections in a day. If, however, information can be used from another trusted body, this will help to reduce inspection times and open up the possibility of an inspector carrying out multiple inspections in a working day. This will help to facilitate inspections of more farms in the same time frame.

Correct use of technology systems can also help to schedule inspections more efficiently. If an inspector is in a particular area, for example, it makes sense to schedule them in and around that locality to reduce dead time spent travelling.

Marrying the capture of inspection outcomes to more rules-based scheduling of the inspection activity will help inspectors and farmers alike. Reducing the amount of duplication makes life easier for all parties.

Automation is another facet of scheduling and inspections that modern technology can bring to farming and associated inspections. Being able to automatically schedule an inspection and notify the farm reduces the need for manual interventions by staff responsible for arranging inspections. This feeds into follow-up tasks, too.

Where an inspection identifies an area for improvement or re-inspection, these follow-up tasks can be automatically created at the point of them being recorded. This leaves scheduling staff with more time to focus on exceptions.

Technology allows the scheduling of an inspector to be decided on fairly using a myriad of factors. For example, geographical proximity to a farm, or inspections being conducted nearby to other farms with similar needs, or the skills, specialisms, continuity and availability of the inspector.

Technology can also enable inspectors to capture their outcomes in real-time. By equipping inspectors with handheld devices, results can be entered through mobile forms and stored immediately, rather than having to spend additional time writing up the entire visit later. This means that reporting on and understanding an inspection, and any associated follow-up tasks, can be done instantly. Farmers will benefit as this can also speed up the post inspection processes and payment processing.

If outcomes from a different inspection can be factored in, too, these can be included in any report, instantly saving time.

The layers of complexity in the process of conducting farm inspections in the UK can be greatly eased by the correct deployment of technology. A single system enables inspectors to view their schedules and make their reports, whilst at the same time notifying farmers about upcoming inspections and the results of previous ones.

This efficiency will alleviate much of the duplication currently experienced by UK farmers.  It will also make the changing regulatory landscape easier to navigate for everyone. A single, transparent source of truth will work to the benefit of everyone.

The notion of a single system and a single point of regulatory contact is an issue that we explored in our previous blog, Why England’s farmer inspectors are launching a war on duplication, which you can read here.

The role of rostering in workforce safety

Scheduling your workforce goes beyond simply ensuring that tasks are being performed by certain members of staff. Of course, fulfilling tasks is a minimum requirement, but having a holistic view of your workforce, its specific skills, competencies and experience can help you to drive deeper understanding. It is also critical in understanding hours worked, where further training is required and in giving management relevant information on each staff member.

Scheduling workforce safety

This links back to workforce safety, too. Simply by understanding hours worked and hours planned, makes it much easier to comply with fatigue management protocols for workers in safety critical environments. With real time information from out in the field recorded into a single system, overtime and over-running tasks can also be considered as and when they occur and dealt with accordingly. This includes communicating delays in good time and understanding the workforce implications on overlapping and future tasks.

Responding to short term changes

With a central pool of information to call upon, schedulers can begin to automate swathes of their scheduling, with a rules engine matching staff members to tasks based upon specific criteria. This allows scheduling and administrative teams time to focus on more cumbersome areas such as exceptions and reacting to short-term changes in the workforce.

Short-term changes have been brought sharply into focus by the Covid pandemic, with the need for people to self-isolate upon coming into close contact with anyone who has contracted the illness, or having to isolate upon receipt of notification from the NHS app. This has led to scenarios where entire teams have been out of action; something of a challenge in scheduling staff and meeting deadlines.

This was brought into focus for Northern Rail, which experienced a number of positive Covid tests across its workforce, with other colleagues having to isolate as a result of contact with them. The company had to issue a warning to passengers that services would be disrupted.

With a holistic view of your workforce, it’s much easier to see who is available to step into a role, based on their experience, qualifications and other tasks they are expected to perform. This helps to create a more fluid and efficient scheduling system that also enables you to put safety front and centre of the whole process.

It also helps to understand who has been in contact with whom, which can further help with workforce safety regarding Covid. If necessary, like Northern Rail, having a complete understanding of the workforce enables swift decision making as regards the need to amend timetables and cancel services. Having flexibility in such times is crucial to being able to make the right decision for the safety of the workforce and the smooth running of services.

Who can fill in where?

Competency management also has a big role to play here, in tandem with scheduling. It enables schedulers, where necessary, to consider personnel from other areas of the organisation who might be able to help with other tasks. Having the support of a system with a holistic view of your workforce also removes the element of human error in assigning tasks to other people.

This rounded view of competencies and skills can also facilitate the reintegration of staff members who have been isolating or have been off work. Where a colleague has stepped in to cover their tasks, they can be reassigned to other teams. Their return to work can be planned in, ensuring that appropriate protocols have been accounted for and that they’ve supplied things such as a negative Covid test before returning to work.

Rostering solutions to help

In these highly complex and fluid scenarios, a robust rostering solution is paramount in order to keep projects moving and to maintain workforce safety, with the need to be able to adapt at short notice and make best use of available staffing resources.

The deployment of a rostering solution facilitates the central recording and all-encompassing view of the entire workforce. With aspects such as auto-scheduling and auto-allocation of tasks, it frees up schedulers’ time to work on exceptions and deal with issues as and when they arise. As we’ve seen, it helps to be in a strong position to react to unforeseen circumstances.

CACI’s Cygnum software is designed to do all of this. We help transport operators to schedule their workforce and understand their resources, bringing scheduling, training and competency management together in one place. This helps to not only schedule and understand workforce patterns, but to implement training and move staff around to fulfil tasks as necessary.

Our white paper on improving workforce safety in the rail industry further explores the ways in which technology can help organisations to maximise workforce efficiency whilst implementing high safety standards. It is free to view here.