Who we are:
At CACI we help clients transform their businesses using data and technology so they’re ready for todays and tomorrow’s challenges. Digital Solutions is a team of 110 and growing, we design, build, and operate complex cloud, digital and data platforms for some of the UK’s leading public and private sector organisations including BMW, Mitchells and Butlers, Police Digital Service, Ministry of Justice, National Records of Scotland, National Air Traffic Services, and Network Rail. We work across a range of technologies including Amazon Web Services, Microsoft Azure, Adobe Experience Manager, Drupal CMS, Java and .Net bespoke applications, and open source software. We are a full lifecycle software development and managed services team so you will have the opportunity to learn how software is developed, tested, continually improved, and operated in production.
Our service delivery models include Agile, elements of Prince governance based on client requirements, and ITIL service management. We’re passionate about delivering great outcomes to our clients and are proud of our long-term engagements in both ongoing project delivery and service management. We’re innovators too, with a new venture, CACI Digital Forensics Laboratory, being launched later this year.
What you’ll be doing:
This is an exciting opportunity to join the Digital Solutions Team as Apprentice Systems Administrator. We are committed to your training, personal development, and gaining real world client experience to enable you to grow your career at CACI, we work collaboratively, enriching both ourselves and our clients by sharing our respective experience, knowledge, and expertise. The scope of your role will include gaining a technical understanding of the systems we operate to enable you to triage, diagnose, and resolve/escalate service incidents and problems. This will include installation and configuration of cloud and software applications including infrastructure as code, service patching, service availability/performance monitoring, and maintenance of service documentation and runbooks. You will interact regularly with development and support teams, account managers, client helpdesk and service managers.
• Investigation and resolution of live service incidents and problems whilst managing the tickets within the ITSM tool.
• Engaging with customers regularly to update on incident status
• Deployment, configuration, maintenance and troubleshooting of IaaS, PaaS and SaaS cloud services typically within AWS and Azure environments
• Installation, configuration and maintenance of Open Source, commercial and bespoke software using both GUI and CLI.
• Monitoring of customer environments to ensure system functionality and availability using OpsView, Shinken, Nagios and Uptrends.
• Maintenance of operational documents and knowledge articles with the ITSM tool and the Atlassian Tool Set.
• Routine maintenance activities such as patching, releases and deployments using Terraform and Ansible.
• Administration tasks within Windows and Linux using PowerShell and Linux CLI.
• Creating and deploying infrastructure as code, i.e. Terraform.
What we can offer you:
Training, personal development and progression:
We understand that your career progression is important to you. At CACI people get promoted on merit when they are ready. This means that your career is completely in your own hands and there is never a ceiling for your progress.
Everyone’s career path is different. We welcome people exploring different areas and trying out new skillsets. Just because you start off down one path doesn’t mean you are committed to it indefinitely. At CACI you have the freedom to carve your own career path.
As well learning on the role, we will be supporting you to gain:
• ITIL V4 foundation certification
• AWS Fundamentals certification
• Microsoft Azure Fundamentals AZ-900
• Level 4 BCS Network Engineer Apprentice
As your role progresses, we will review your training and development to ensure currency with our technology roadmap.
The key to our success is our teamwork and collaboration. We take a hybrid approach – working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process.
Diversity and Inclusion:
CACI is an equal opportunities employer. We embrace diversity and are committed to a working environment where no one will be treated less favourably on the grounds of their sex, race, disability, sexual orientation religion, belief or age.
Who you are:
Passionate about technology, professional, motivated, and eager to learn and develop. Excited about the opportunity to work in a full lifecycle software business.
Candidates must be eligible for BPSS, SC and NPPV3 vetting.
Location: Leeds (mainly remote working)
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
The role will also be based out of CACI’s head office in Kensington, London, fitted with all the necessary precautions for social distancing in the workplace. However, as we continue to work under the government’s current COVID-19 guidance, it is expected that much of this role will be done remotely for the near future.
Must have right to work in the UK.