Retail finance benchmarking

The best way for banks and building societies
to understand their performance

CACI's Retail Finance Benchmarking team operates a series of member-subscribed databases, specifically for use by leading banks and building societies.

We maintain three databases, for Current Account & Savings (CSDB), Mortgages  (MMDB) and Personal Loans (PLDB). These are updated on a monthly basis and offer members geo-demographic insight into not just their own data, but also a pooled, anonymous view of the rest of market, right down to postal district.

Being totally objective, and with extraordinarily granular detail, they provide a unique way of determining performance against the market. Our clients use the data to help make more informed decisions on everything from product development, pricing, channel strategy and branch performance to customer acquisition and retention.

We also maintain a series of weekly reporting services. These give the earliest possible feedback on how those decisions have been received by the market, and  spot the first signs of shifts in demand.

Membership of the databases brings with it many other benefits:

• Regular account management visits
• On-site training
• Formal presentations
• Tailored report books
• Access to our analysts to answer ad hoc queries
• Project work
• Attendance at annual conferences

Please click here to see our Members' Charter.