Integrated Marketing :
+44 (0)20 7602 6000

Recruitment Co-ordinator & Operations Administrator - MSD

About the job

About Marketing Solutions Division

At CACI we do amazing things with data. We build some of the most highly regarded, innovative datasets in the market and our people are the best at manipulating that data to provide insight to our clients. We are experts in all things relating to consumers and location and bring together cutting-edge analytical techniques, creative thinking, and diverse perspectives to drive growth for our clients. Examples of high-profile successes include:

  • Building and managing a digital platform to ensure football fans can find out more from their favourite team
  • Helping a household name in insurance recruit new customers successfully
  • Working with an iconic media brand to deliver exciting email programmes
  • Supporting a major mobile phone business, in more than 20 different countries, to improve their marketing effectiveness
  • Supporting a major coffee brand to support their global expansion strategy

As part of the Marketing Solutions Division you will be joining a 250 strong team working in over 50 markets globally. Our people are what really make us different. Our business succeeds because we work as a team and everyone plays a part in that success. We are passionate, progressive, and unafraid of challenge; our mission is to use data-driven insight to make a commercial difference.

We’re determined to be a truly inclusive company that reflects the society in which we live and work. CACI is a place where every individual can be their real self, heard and respected by colleagues and clients. Our diverse talent makes us a better, more innovative team that’s tuned in to the ever-evolving needs of our clients and our world. CACI is a workplace where everyone can thrive, develop, and succeed based on their talent - regardless of their race, ethnicity, religion, sexual orientation, age, or disability status.

What you’ll be doing

This is a new and varied role which sits within the Project Management Office (PMO), you will be helping us to set up robust end-to-end recruitment processes for the Marketing Solutions Division (MSD), ensuring compliance with our policies, partnering with hiring managers to help them source the best candidate and working closely with the HR Department to ensure a seamless and exciting pre-employment experience for our candidates. You will also be providing administrative support to the Team Co-ordinator and managers across MSD.

This role requires someone who is a strong communicator and who is organised, diligent, has good attention to detail and can multi-task across a number of requirements at any one time. Typical duties will include:

Recruitment Support

  • Managing the complete recruitment lifecycle, providing an efficient and positive experience for every candidate, from application stage to their starting day
  • Ensuring all confidential roles are handled with complete discretion and professionalism
  • Advertising job opportunities, internally and externally, ensuring compliance with applicable legislation
  • Co-ordinating meetings with recruiters, candidates and hiring managers
  • Building relationships with candidates and managing them through the recruitment process.
  • Managing our LinkedIn Recruiter account and job site accounts under the direction of the relevant hiring manager
  • Liaising with our security team to ensure screening is carried out, where applicable
  • Co-ordinating the provision of candidate references
  • Ensuring relevant documentation is provided to candidates including induction packs
  • Providing support to ensure relevant contracts with suppliers or contractors are put in place
  • Providing support to finance team around billing & payment of contractors

Operations Administration

  • Supporting the Team Co-ordinator and our wider MSD administration team as and when required. Examples of duties include, timesheet management, diary management, meeting logistics and contact notes, staff travel arrangements, updating MSD information packs, organising reviews for new starters, liaising with HR and Marketing etc.
  • Working with the Compliance Team to answer calls & emails from the public who wish to be removed from the mailing register. Within this process, you will need to update compliance logs and liaise with internal staff to complete the removal process within the necessary timescales

Additional Responsibilities

  • MSD is a large division made up of multiple dynamic teams. As such your role will be varied and you will be required to perform ad-hoc tasks over and above those mentioned within this job description. These should be prioritised accordingly, dependent on who the requests have come from and other tasks you have in flight.
  • The ability to effectively communicate and manage stakeholders is imperative for this role. This includes communication of timings for completion of requests, progress being made and reaching out to seek any clarifications required to effectively fulfil requests.
  • Being proactive and taking ownership of your work. You will need to manage your time effectively to ensure all tasks are completed diligently and on time. If you foresee a delay for whatever reason, this must be communicated to the relevant people as soon as possible, alongside an updated timeline

As a business we are always looking for opportunities to improve – just because something is done a certain way, does not mean it’s the best way, you are encouraged to provide ideas and support in the implementation of initiatives that will help drive efficiency or otherwise have a positive impact on business operations

Who you are

You must be passionate about providing unparalleled levels of service and convenience for candidates and be able to work and learn quickly in a fast paced, fun, and dynamic environment. Ideally you will have 2+ years administration experience. Experience of working in a recruitment department would be great but is not essential.

Given the nature of this role, you will have access to confidential information and will need to be able to demonstrate that you will manage the sensitive information you will be privy to with caution and discretion.

The successful candidate will be: -

  • Extremely organised
  • A strong communicator – both written and oral
  • Solution-focused
  • Enthusiastic
  • A team player
  • Outgoing
  • Able to work with individuals of all levels
  • Able to effectively multitask and prioritise
  • Proactive
  • Proficient in Microsoft Word and Excel

What we can offer you

We don’t settle for people that can just do the job; we look for people that are constantly trying to improve what we do. This is what makes CACI a great team to be a part of.

Innovation is hugely important to us and we guarantee everybody in the business gets to spend 5% of their time innovating and training. If you are an innovative thinker and like to challenge the norm, coming up with new ways of doing things, then you will be surrounded by likeminded people at CACI.

Everyone’s career path is different. We welcome people exploring different areas and trying out new skillsets. Just because you start off down one path doesn’t mean you are committed to it indefinitely. At CACI you have the freedom to carve your own career path.


The key to our success is our teamwork and collaboration and that tends to work best when we are all in the office working together. That said, we fully appreciate that everyone leads busy lives and we can’t always be in the office. This is why we embrace flexible working. Covid-19 has changed the way we work forever, and a new flexible working policy will be released when the situation stabilises.

Progression & Development

We understand that your career progression is important to you. CACI people get promoted on merit when they are ready. This means that your career is completely in your own hands and there is never a ceiling for your progress.


Your development is key and is a top priority for the team. We offer 3 types of training: externally run consulting courses, externally run bespoke courses and internal courses. Everyone has different training requirements which means everyone has their own training plan. A bespoke training plan will be created for you as part of our ongoing review process.


We have a range of benefits on offer to support you. We have a comprehensive list of schemes ranging from pension plans to health and wellness policies, in addition you can opt into a selection of flexible benefits to meet your personal needs.

  • Contributory pension scheme (ER match contributions up to 5%)
  • Private healthcare after 2 years’ service
  • Group life assurance
  • Personal accident insurance
  • Healthshield cash plan
  • Group income protection after 3 years’ service
  • Season ticket loan
  • PC loan
  • Eyecare vouchers
  • Cycle to work scheme
  • Free gym membership to the onsite gym
  • Flexible working


For more information on CACI please visit our website ( or contact Georgia Reed-Stevens (

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

The role will also be based out of CACI’s head office in Kensington, London, fitted with all the necessary precautions for social distancing in the workplace. However, as we continue to work under the government’s current COVID-19 guidance, it is expected that much of this role will be done remotely for the near future.