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Tag Archive 'Insight'

Instigating projects Customer analysis and insight can help companies in a variety of ways from simply understanding who are buying their products and services, to more advanced techniques such as calculating lifetime value and share of wallet. Furthermore, this information can then be used to find and acquire prospects who look like valuable loyal customers. [...]

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CACI have recently undertaken a research survey into the use of segmentations across a range of industry sectors. What the research results confirmed to me was the need for us all to spend at least as much time and effort on implementing any segmentation as we do in developing it. That brings up a real [...]

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