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Mobile Working

inTOUCH allows field-based workers to receive scheduled information about their work remotely, whilst also being able to capture information electronically as it happens - all of which is delivered back to a central enterprise database.

Addressing the needs of a dynamic
field-based workforce, eliminating the need for paper-based processes.

Developed specifically for field-based workers, inTOUCH mobile working software operates using a 'smart phone' that can download information, such as work schedules, and deliver contextual information, prompts and other useful data, thus optimising workforce efficiencies.

Utilising the very latest communications technology, inTOUCH is a secure application that supports real time rostering, electronic verification of service delivery and lone worker protection. inTOUCH mobile working software is currently used by many social and healthcare providers to help them better support their community workers, but can also be adapted to any industry organisation that needs to support and track field-based workers.

Key benefits:

  • Significant cost savings
  • Elimination of a paper roster and time sheet
  • Improved operational efficiencies
  • Improved lone worker safety
  • Enhanced communications
  • Proof of service delivery
  • Better management information
  • Assistance in care standards compliance
  • Improved quality of care

Key features:

  • Dynamic rostering
  • Lone Worker alarms
  • Co-ordination alarms
  • Electronic Monitoring (NFC and/or Signature Capture)
  • Offline working
  • Event specific phone book
  • Notes and messaging functions
  • High data security

Next section: Resource Scheduling

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