The inTOUCH technology is the first solution of its kind to address the information and scheduling needs of a dynamic field-based health & social care workforce, eliminating the need for paper-based processes.
Developed specifically for field-based workers, inTOUCH operates using a 'smart phone' that can download information, such as work schedules, and deliver contextual information, prompts and other useful data, thus optimising workforce efficiencies.
Utilising the very latest communications technology, inTOUCH is a secure application that supports real time rostering, electronic verification of service delivery and lone worker protection. inTOUCH is currently used by many social and healthcare providers to help them better support their community workers, but can also be adapted to any industry organisation that needs to support and track field-based workers.
Key business benefits
In summary, inTOUCH provides a number of business benefits:
- Cost savings
- Operational efficiencies
- Lone worker safety
- Improved communications
- Proof of service delivery
- Better management information
- Support for compliance
- Enhanced quality of service
- No more paper rosters and time sheets
Related Case Study
Barnsley Metropolitan Borough Council's Home Care Services team are using inTOUCH to provide mobile home care staff with an easier, quicker and safer means.
