08.06.10 - Lincolnshire County Council has selected a care management software solution from CACI to provide the Council's Adult Care Services, including Home Support and Learning Disability Community Support services, with automated homecare rostering, mobile working and payroll functionality.

Based on CACI's OfficeBase and inTOUCH technology, the solution will enable 650 home support workers, co-ordinators and management to work more efficiently, giving them more time to focus on care quality for service users.

The solution works on hand held devices and supports home support workers in the field by removing paper, improving lone worker safety and effectively monitoring attendance and service user outcomes.

The solution will be live from August 2010.

Commenting on the project, David Clarke, ICT Workstream Manager at Lincolnshire County Council said, "Our current paper based methods are proving increasingly labour intensive with coordinators currently spending over 80% of their time on administrative activities. This is valuable time that could be spent improving the outcomes of our service users. The dramatic reduction of administrative burden possible from introducing the CACI solution made it a clear winner for us."

Ollie Watson, Business Director, at CACI added, "We are delighted to have been selected by Lincolnshire County Council to provide our award winning OfficeBase and inTOUCH product suite. We look forward to working closely with the Council to provide a platform for personalised planning and outcome monitoring, and helping them to optimise staff time and cost savings through the administrative efficiencies that can be achieved. In addition to the In-house Home Support service implementation, the roll-out of the same solution for the Learning Disability Community Support service is particularly of interest and should prove an excellent example nationally of a shared service initiative."

Editor notes:

About OfficeBase

OfficeBase Care Provider Management is an integrated social care management software solution that is used by a wide range of care providers across the public, not-for-profit and private sectors in the UK. It integrates core staff and service user records with sophisticated planning, scheduling, timesheet and payroll functionality.

About inTOUCH

inTOUCH is an innovative mobile working solution deployed on smart phones for Home Support Workers. The solution provides dramatically reduced administrative overhead through removal of paper, printing and postage, and provides a secure environment to ensure lone worker safety and electronic monitoring.

For more information contact Louisa Curtis:

T: 020 8893 9039 | E: lcurtis@caci.co.uk